Contact information

Contact Us

We're here to help.

Whether you have a question about an item, need additional measurements or photos, or have a question about your order, we'd love to hear from you.

Customer Support

Email: sunrisebackcountryresale@gmail.com

We strive to respond to all customer inquiries within one business day, and often much sooner.

Before You Purchase

Every item in our store is unique. If you'd like additional photos, measurements, or more information before placing your order, please send us a message. We're happy to help you make an informed purchase.

Order Questions

If you're contacting us about an existing order, please include:

  • Your order number
  • Your name
  • A brief description of your question

This helps us assist you as quickly as possible.

Business Hours

Monday – Friday
9:00 AM – 5:00 PM (Mountain Time)

Messages received outside of normal business hours will be answered as soon as possible on the next business day.

Thank you for shopping with Sunrise Backcountry Resale. We appreciate your support and look forward to helping you find quality outdoor apparel and gear for your next adventure.